Our iPhone app has just launched — check it out on the App Store. Android coming soon!
Contact
Questions, feedback, partnership ideas, or something on the site that doesn't look right — we read everything.
Best for anything detailed. We reply in your language.
hello@zuwu.com.au
Follow us on RedNote for updates and support in Chinese.
RedNote ID: zuwu_aus
Use the message thread's ⋮ menu to report it directly — reports reach a human reviewer with full context attached.
Open your messages →Stop the payment first, then follow the step-by-step guide — including who to call and how to involve your bank.
Read the safety guide →We usually reply within one business day, Sydney time.